📦 Shipping & Returns

From Our Hands
To Their Little Wardrobe

Every BabyTees order is printed just for your little one, wrapped with care and sent off with a little wave. Here’s how it finds its way to you.

🎁 Free UK delivery over £30
📍 Royal Mail tracked

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💕
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🗓️ Order Today, And It Should Arrive…

Worked out live from today’s date, counting Monday to Friday only.

🛒 You order

Today

🖨️ We send it

In 2–3 working days

🏡 At your door

In 4–7 working days

An estimate only. Bank holidays and very busy times (like the run-up to Christmas) can add a day or two.

🧵 The Journey

The Little Adventure
Of Your Parcel

💌

Your order lands with us

We read every name and date, and get your design ready for the press.

🖨️

Printed just for them

Made to order, checked before and after printing, then folded and packed with care. This takes 2–3 working days.

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Off with Royal Mail

We email you a tracking link, so you can follow it all the way. Delivery usually takes 2–4 working days.

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The best part

It arrives, it’s opened, and a little one gets something made only for them.

💷 What Delivery Costs

Simple, with no surprises at checkout.

Orders £30 and over

Royal Mail, tracked

FREE

Orders under £30

Royal Mail, tracked

£3.45

💡 Little tip: a bodysuit plus a matching teddy often takes you over £30, and then delivery is on us.

We currently deliver to UK addresses only.

💌 A Little Note About Returns

Dear lovely customer,

Everything we personalise is printed with one little person in mind: their name, their date, their story. That makes it truly one of a kind, but it also means we can’t resell it. So once a personalised order is placed, we’re not able to accept returns, exchanges or cancellations.

To make sure it’s perfect, we check every piece before and after printing. And because we print exactly what you type, it’s worth one last look at names and spellings before you order.

Not sure about a size? Message us first. We’d much rather help you choose than have it not fit.

With love, the BabyTees family 💕

😟 Oh No, Something’s Not Right?

If your order arrives damaged, misprinted or faulty, we’re so sorry, and we’ll make it right.

1

Message us within 7 days of delivery

2

Send your order number and clear photos

3

We’ll arrange a replacement or refund

This doesn’t affect your legal rights under UK consumer law.

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Bought Something Plain?

Items with no personalisation, like a plain teddy or sweatshirt, can be returned within 14 days of delivery, for any reason.

✔️ Message us first so we can tell you where to send it

✔️ Unused, unwashed and in its original condition

✔️ Return postage is paid by you, unless it’s faulty

✔️ Refunded within 14 days of it reaching us

Little Questions, Quick Answers❓

First, have a peek at the tracking link in your email. If it hasn’t arrived 7 working days after dispatch, or the tracking hasn’t moved for a few days, message us and we’ll chase Royal Mail for you.

Message us as quickly as you can. If we haven’t started printing, we’ll do our best to change it. Once it’s printed, we can’t.

Of course. Just pop their address in as the delivery address at checkout.

Give yourself at least 7 working days, and a little more in December when Royal Mail is extra busy. Try the date calculator at the top of this page.

If the mistake is ours, we’ll reprint it for free. Just send your order number and a photo. If it matches what was typed on the order, we can’t replace it for free, but message us and we’ll see how we can help.

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Still Wondering About Something?

We’re a small family team and we genuinely love helping. Message us Monday to Friday, 9am to 5pm, with your order number if you have one.